Date Published 28 November 2022
The service has a new appearance to support automation and improve the process of digital applications designed to make the portal easier to use and to better support customers in submitting and managing digital applications.
All applications, other than first registrations, will be digital by default for business customers and electronic uploads will be switched off.
The leap to becoming more digitally focussed has been a significant transition by the Land Registry to make sure the management of property transactions is smooth running and delivering the value that it should.
Agents should take the necessary steps to understand the changes and benefits to customers and familiarise themselves with the service change and where to find the appropriate support and guidance.
Benefits to the property sector.
Users will be able to access the Digital Registration Service and expect to see newly added features and enhancements to include additional save points when building applications, greater control over editing applications before submission thus making it more time efficient and a fee calculator for leases and transfers of part, to calculate the fee due automatically.
Other features of the portal include:
• simpler navigation
• the ability to personalise the shortcuts displayed on the homepage
• digital application submission by default
• easier access to the information
• streamlined administration for colleagues across organisations
• the same services that exist in the portal now
Businesses can register for and start using the Digital Registration Service, or if a case management system or other specialist software is used by speaking to their provider about the change as soon as possible.
